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Appointments

Please telephone or call in to arrange an appointment to see or speak to a GP of your choice for a future date at either of our sites (where available). You can also use our online appointment booking service via the link at the top of this page. Note that you will have to be registered in order to use this system. Please contact us for more information.

Routine Appointments

Standard face-to-face GP appointments are for 12 minutes. It will help us greatly if you could let us know if you need a shorter or longer time when you book your appointment with the receptionist.  The receptionist will ask you what your visit to the Doctor is related to.  This enables them to book an appropriate amount of time with the correct clinician.

Urgent Appointments

Urgent cases will be seen as soon as possible. Please telephone the surgery and the receptionist will be happy to endeavour to accommodate your needs.  If you feel you need to be seen on the same day, please ring before 10.30 a.m.  You will usually be asked to come and "sit and wait".  This does not guarantee that you will see the GP of your choice.  The receptionist will ask you what your visit to the Doctor is related to.

You can also make an urgent telephone enquiry.  If you leave enough details regarding your query, a doctor will arrange for an appropriate member of staff to call you back in a suitable time.

Interpretation Service

If you have difficulty speaking English, please let the reception staff know and we can obtain a translation service.

Missed Appointments

Missed appointments mean that other patients are unable to see the doctor or nurse when they want. Please ring as soon as possible if you want to cancel an appointment.

Request Ambulance

If you require an emergency ambulance, you should dial 999. For any other ambulance requests, please telephone the surgery where a member of staff will be able to assist you.

 
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