It is with a heavy heart that I have taken the decision to retire from General Practice and I would like to take this opportunity to thank all of our patients and staff for their staunch and loyal support over recent years.
As many of you will know, I joined the Exe Valley Practice covering Thorverton and Silverton in May 2000, at a time when it was a small rural dispensing practice. With the enthusiasm of my then GP partner Dr Amanda Woods, we went on to be the first practice in the South West to win the Royal College of General Practices coveted “Small Practice Award”.
Dr Woods left the practice to move to Scotland in 2007 and Dr Lynne Anderson joined us in her place. With Lynne’s commitment and gentle consultation skills, our list size continued to grow steadily and we were delighted to achieve the second highest score in the 2015 National Patient Satisfaction Survey, reflecting the fantastic relationship we have enjoyed with the local community for so many years. The latter, however, came at a time when the NHS was beginning to struggle under national funding pressures and towards the end of 2015, we took the decision to merge with our Crediton colleagues in Newcombes Surgery to form the New Valley Practice in order to continue to be able to provide the highest quality of clinical care to our patients. This has necessarily brought with it many changes, but we have all worked very hard to ensure the continued presence of a high quality General Practice Surgery based in Thorverton and providing care for the residents of Thorverton, Silverton and the surrounding area, as well as continuing to provide similar care for the residents of Crediton and beyond.
The pace of change within the NHS continues unabated and I feel that it is time for me to pass the baton to my younger colleagues, who I have no doubt will continue to provide excellent health care to the local community for many years to come.
It has been my great honour and privilege to have been part of your lives and community for the past 19 years and I wish you my very best for your future health and happiness.
Welcome to New Valley Practice
03333 442 988
This is our new group telephone number which is displayed on your 'phone when we call you from any of our locations.
Please note that from 1 January 2018, we will no longer accept repeat prescriptions by email. You will need to use our secure online system by following this link https://systmonline.tpp-uk.com
Please note that you will need to register first, so please contact our team for details on 03333 442 988
Improved Access News
We are pleased to be able to provide our patient community with an extended service. Working alongside our local colleagues within the Federation of General Practices, Mid Devon Healthcare will offer a 7 day service. Evening appointments will be available Monday – Friday across the Federation practices, along with a Saturday and Sunday morning service. Please contact the surgery for further information on evening and weekend appointments.
GP National Survey 2018
Check out the results of the recent survey and see how we compare!
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Read the Care Quality Commission's (CQC) report following the inspection of the Newcombes Surgery here CQC report
Visit us on Facebook
Get Well, Keep Well
Of course, we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
(Site updated 30/04/2019)